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Satisfaction
- Some are satisfied with the promotion of PEACE and the services
Dissatisfaction
- Inability to withdraw the saving amount instantly
- Less promotion (for instance by informing the customers/public that PEACE’s saving interest rate is higher than the banks etc) despite the demand for it
- Requirement of separate book other than the one for compulsory savings.
- Low saving interest rate
Recommendations
- Easy/unconditional withdrawal of saving and increment in saving interest rate
- More work on awareness creation (build public confidence to save), and allow (if possible) to use the same book for both savings
Reason for recommendations
- So as to withdraw the money on demand (the moment it is required by the saver) and attract voluntary savers.
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